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YourAvon 2.0 Updates

Learn about the new Avon Representative platform.

YourAvon 2.0 is the brand-new office platform for Avon Reps. It was released for everyone to use on August 9th, 2018. Avon truly has come a long way from having their Reps. fill out paper forms with carbon copies that had to be mailed in.

Now, every Avon Rep. has an individual selling website and an online back office that has been completely re-designed and streamlined.

The new YourAvon website has a nice clean look and is very easy to use, once you have familiarized yourself with the site. To log into your Avon 2.0 account go to www.youravon.com.

All new Representatives are automatically updated to the new version. Existing Reps. need to watch the short introduction video in Avon U to be able to make the switch!

This is a very informative video by fellow Avon Rep. Patricia Salinas from Thriving Beauty Boss:

Patricia has done a wonderful job in her Your Avon 2.0 Overview video!

Learn about Avon U, ALMA, VIBE, Avon Social and all the new improvements!

Patricia walks you through the different site tabs, your account information, how you get paid by Avon, the ordering process and so much more. Avon is dedicated to providing the best experience possible for all their Representatives as your manage your business, place orders, connect with customers, and build your teams.

Your active participation and feedback during this testing period is critical to the success of these website updates! Please provide your feedback so Avon can continue to make improvements to the site and your user experience.

To provide feedback, log into youravon.com account and click on the pink ‘FEEDBACK’ button on the right hand of your screen.

YourAvon 2.0

Learn about Avon's new business website for Reps.

If you have questions while learning about the new and improved YourAvon.com website, click on the ‘LIVE CHAT’ icon on the bottom right hand side of your screen. You can also use the ‘Site Map’ link on the bottom of the screen to look for individual pages.

YourAvon2.0 has many improvements!

For instance, when you enter your products you will know right away if an item is IN STOCK and available to you right away. Avon finally went away with the ‘Stoplight’ system they have been using before. It never made a lot of sense to me. Either you have the item or you don’t!

What are some of your favorite improvements? Leave me a comment below.

Avon rep inventory system in YourAvon2.0

Easy To Use Order Entry Screen

I have been able to use the new version of youravon.com since returning from Repfest 2018. It took me a little while to figure out where everything was, but I think the ordering process is a lot simpler now. I like seeing product images and being able to compare prices for my customers. The dashboard at-a-glance on the home page, and the fact that it can be personalized, is a great addition.

In conclusion I think Avon has done a wonderful job updating their Avon Rep website! 

What do you think about the new & improved YourAvon 2.0? Leave me a comment below.

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19 Comments

  1. Sandra Scanlon on September 3, 2018 at 10:26 pm

    I have watched the video on the new 2.0 site. I am a representative and went to your Avon.com to get switched over and it is not giving me any options to do that. What do I need to do to get switched over?

    • Silke Jager on September 4, 2018 at 8:04 am

      Hi Sandra, I switched over to YourAvon2.0 right after returning from Repfest over a month ago. I watched the video when it was still on the home screen and didn’t have a problem switching. It was just a matter of clicking a button and then it took 24 hours for the system to update.

      Once you received the Badge in the Avon U Training center it should have switched to the new version automatically. If you’re still seeing the old version today, your best bet is to call the customer insight center at 1-866-513-2866 to find out what’s going on. There might be a glitch.

      Let me know what you find out. Thank you Sandra!

  2. Laura Woods on September 18, 2018 at 10:26 am

    Hi, I am a Leadership rep. That being said we have an extended grace period of two campaigns to make our payment. When I place my online order at youravon.com the 2.0 version does not honor that. So I cannot process my order. This is important to my business. I do not want to call in my order on Fast Talk.

    Can I go back to the original youravon.com?

  3. Silke Jager on September 18, 2018 at 11:07 am

    Hi Laura,

    As far as I know, you can’t switch back after you upgraded to Youravon 2.0. They will want to have everyone on the new version before too long.

    There is a help/support icon on the upper right hand side, after you log in to your account. You should tell them your problem, maybe they just haven’t gotten around to it or it might have been an oversight. Let them know and hopefully they can fix it for you and everyone else that uses that feature.

    Sorry I couldn’t be of more help to you.

  4. DANIELLE CERDA on October 1, 2018 at 9:40 pm

    I can’t update to Avon 2.0 , I don’t have that option I have looked for over an hour, on your Avon.com, there’s nothing…..

    • Silke Jager on October 1, 2018 at 9:49 pm

      Hi Danielle, You have to view the tutorial video first, it’s under Avon U Training, and earn the YourAvon 2.0 badge! Once you complete the training, it only takes a few minutes, you should be able to switch to the new platform. It’s been a while since I’ve been on the old version and I can’t remember where the link for Avon U was located. Look in the sitemap if you can’t find it.

      If for some reason you still have trouble, you should call the Customer Insight Center at 866-513-2866 and they will walk you through the steps. I hope this helps.

  5. Valerie T Gent on October 8, 2018 at 1:13 pm

    I’m looking at this sight but how do I download Avon 2.0 to my Avon account?

    • Silke Jager on October 8, 2018 at 2:38 pm

      Hi Valerie, You have to go through the training in Avon U and earn the Avon 2.0 badge first. There’s a little training video. After that the platform will update to the new platform automatically.

      • Silke Jager on October 8, 2018 at 2:41 pm

        Not the platform, the system will automatically update to the new version. Sorry about that! Log into youravon.com Rep account to get started. Let me know if you have any other questions.

  6. Rosemarie on October 11, 2018 at 6:02 pm

    So what is the great reason to switch? I noticed it said up above it was a TESTING PERIOD! Well…I don’t want to be part of a test group and have things glitch. Not good for business!

  7. Silke Jager on October 11, 2018 at 7:12 pm

    Hi Rosemarie, the reason for the switch was to provide us with a more up to date and streamlined experience. I switched right after Repfest and have not experienced any glitches. Order entry is a lot faster and we know right away if a product is in stock.

  8. Alvie M Dielman on October 13, 2018 at 8:24 am

    I don’t want the new. I absolutely HATE the look and feel. It’s clunky and junky (and yes, I’ve taken the training) and full of icons that no one NEEDS. I also can’t get rid of things I never am going to use.

    I can’t even figure out where to go to see my current balance or where to go to make a payment.

    I don’t care if you respond here, but I expect to receive a response via my email account.

  9. Silke Jager on October 13, 2018 at 9:03 am

    Hi Alvie, I’m sorry you feel that way. I’m sure you’ll get used to it over time. Keep in mind that there’s no way to make something thats perfect for everybody. Anyway, if you get lost, or can’t find a particular page, scroll down to the bottom of the page and click on ‘Sitemap’.

    The widgets on the home page are shortcuts. If you don’t use them just ignore them.

    On the top right hand of the screen is a tab called ‘My Account’, click on it to find the tabs for ‘Pay Avon’ and ‘Account Balance’ pages.

    Let me know if you have any other questions.

    • Silke Jager on October 17, 2018 at 8:50 am

      I received this message from Alvie via email: “Thank you. I may eventually get used it it but I’m not going to like it. It’s not clean nor straightforward, hence my clunky and junky comment. I wish I could go back.”

  10. Monique on October 31, 2018 at 2:46 pm

    I have been a Rep for a while now. Its been a while since i made an order., but i had agreed to switch to the 2.0 and had done months ago. I went to try to sign into my account and i cant there is no where to sign in.. How do i sign in?

  11. Jeff on November 28, 2018 at 10:20 pm

    Is there any way to switch to the old one, I do not like this one at all. If anything it is more complicated and less streamlined than the previous one. The one prior was much easier to use and this one is no help. Thank you!

    • Silke Jager on December 9, 2018 at 2:00 pm

      As far as I know you can’t switch back once you upgraded to Avon 2.0. I’m sorry for your troubles Jeff. Hopefully you will get used to it. There is a ‘Support’ button on the top right hand corner of the home button if you need assistance while you’re trying to find your way around.

  12. CATHY on December 9, 2018 at 1:16 pm

    I CAN NOT GET INTO THIS NEW WEBSITE 2.0 FOR ANYTHING. I HAVE TRIED EVERYTHING.
    IT KEEPS TAKING ME TO THE “SIGN UP TO BE AN REP” PAGE. I HAVE BEEN A REP FOR I DON’T KNOW HOW LONG NOW. I AGREE WITH JEFF. THIS IS NOT USER-FRIENDLY.
    EVERY TIME I WANT TO PLACE AN ORDER I HAVE A PROBLEM. I TOO WOULD LIKE TO GO BACK TO THE OLD SITE OR AT LEAST ADD A PROMPT FOR EXISTING REPS TO GO DIRECTLY TO THE SIGN IN PAGE.
    THANK YOU FOR TIME IN THIS MATTER.

  13. Silke Jager on December 9, 2018 at 2:04 pm

    Hi Cathy, this is the link to log into your Avon 2.0 account –
    https://www.youravon.com/us-home

    I’m sure once you get more familiar with the new system it will get easier.

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